If there's a problem with your order, please contact us at firstname.lastname@example.org and attach a photo of the problem. We will reprint any defective items after verifying the problem.
Since every order is 100% custom, returns for reasons unrelated to quality are not accepted. We cannot refund or reproduce your order if you decide you do not want it, ordered the wrong size or prefer a different product.
In order to qualify for a return:
We must be contacted within 72 hours from delivery of any defects.
We require you submit a photograph that clearly indicates the problem.
We may request that you return 100% of a defective order before we reproduce your order.
We will pay for shipping and provide a shipping label if a return is required.
We will reproduce or refund your order within 5 days if we verify that we made an error.
When reproducing an order, the original production time and shipping method will be used and we will pay for shipping.
All sales are final.